340 Privacy Policy — User Information Protection
This document explains how 340 collects, uses, stores, and protects the personal information of platform users in Malaysia. Your privacy is our priority, and we are committed to handling your data transparently and responsibly.
Effective date: 1 January 2026. This policy applies to all 340 platform users.
1. Information We Collect
When you register and use the 340 platform, we collect certain categories of information to ensure our services run smoothly and securely:
Account Information: Your full name, email address, phone number, date of birth, and password as provided during registration. This information is used to verify your identity and manage your account.
Device & Browser Information: IP address, device type, operating system, browser version and other technical data collected automatically when you access the platform. This information helps us identify technical issues and prevent unauthorised access.
Payment Information: Details of deposit and withdrawal transactions in Malaysian Ringgit (MYR), payment reference numbers, bank names, and other related information. We do not directly store full card numbers or sensitive banking details — all transactions are processed through secure payment processors.
Usage Data: Records of gaming activity, betting history, login times, pages visited, and in-platform interactions. This data is used to improve the user experience and identify any suspicious activity.
Cookies: Small data files stored on your device to remember your language preference, login status, and other personal settings, making the platform easier to use.
2. How We Use Your Information
340 uses the information collected for the following purposes:
- Verify user identity and prevent fraud or duplicate account creation.
- Processing deposits and withdrawals in MYR securely and accurately.
- Provide responsive customer support whenever you reach out to us.
- Send important notifications relating to your account, security, or changes to our terms.
- Comply with legal obligations, including anti-money laundering requirements.
- Enhance platform functionality based on usage patterns analysed in aggregate.
- Send relevant promotional offers and bonuses, subject to your communication preferences.
We will not use your information for any purpose beyond what is stated here without obtaining your consent first.
3. Cookies and Activity Tracking
Types of Cookies Used
The 340 platform uses three main types of cookies:
- Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
- Performance Cookies: Collect information on how users interact with the platform to help us improve the overall user experience.
- Preference Cookies: Saves your language preference and display settings for a more personalised experience on every visit.
Cookie Controls
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the 340 platform and prevent you from logging in or using certain features.
4. Data Security and Third-Party Sharing
Security Measures
340 employs a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include data encryption in transit, strict internal access controls, continuous system monitoring, and storage of data in secure environments. While we take all reasonable precautions, no security system is entirely infallible, and we encourage you to protect your own account by keeping your password confidential.
Third-Party Sharing
340 does not sell, rent, or distribute your personal information to third parties for marketing purposes. However, we may share information in the following limited circumstances:
- With approved payment processors to facilitate deposit and withdrawal transactions in MYR.
- With technology service providers who support platform operations, subject to strict confidentiality agreements.
- Where required by law, court order, or direction from a lawful authority in Malaysia.
- In the event of a merger, acquisition or asset transfer, users will be notified in advance.
All third parties we engage are required to handle your data in accordance with privacy standards equivalent to this policy.
5. Your Rights as a User
As a 340 platform user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Right to Rectification: If your information is inaccurate or out of date, you have the right to request a correction. You may also update certain information directly through your account settings.
- Right to Erasure: In certain circumstances, you may request that we delete your personal data. However, we may not be able to fulfil this request in full if the data is required to comply with legal obligations or to resolve pending transactions.
- Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the rights above, please contact the 340 support team by email at [email protected]. We will endeavour to respond to your request within 14 business days.
6. Policy Changes and How to Contact Us
Privacy Policy Amendments
340 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or platform improvements. The latest version of the policy will always be available on this page with an updated effective date. Your continued use of the platform following any amendments constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact the 340 support team by email at [email protected]. We are committed to addressing every enquiry seriously and within a reasonable timeframe. For general enquiries, you may also refer to the FAQ us.
Your Data, Your Rights
We take our responsibility to protect 340 users' privacy seriously. If you have any questions, we're here to help — or register an account now and experience a platform that puts your security first.